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Frequently Asked Questions

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Our customer service department and technical assistance staff have developed a list of the most frequently asked questions and offer them here to better serve our customers. Before contacting our customer service department or technical staff, check out the questions sorted in two categories below and see if the answer you need is right before you. If you still need assistance, feel free to contact our staff by phone, email or conveniently with live chat and a thorough explanation for your question will be answered in no time.